Privacy Policy
Last updated: September 28, 2026
At Dhokra Handicrafts, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our website and services.
1. Information We Collect
We collect information that you voluntarily provide to us when you:
- Create an account or make a purchase.
- Subscribe to our newsletter.
- Submit an inquiry for custom commissions.
- Contact our customer support team.
This information may include your name, email address, shipping address, billing address, and payment details.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including shipping and payment processing.
- To communicate with you regarding your orders, inquiries, or custom commissions.
- To send you promotional offers, newsletters, and updates (only if you have opted in).
- To improve our website, services, and customer experience.
3. Data Sharing and Security
We share information with service providers, such as Shopify, shipping partners and payment processors, to fulfil your orders and operate the store. Optional analytics and advertising involve the additional sharing described below. Some advertising sharing can be classified as a sale or sharing of personal information under applicable privacy rules; you can decline it through Cookie settings. We use security measures to protect information from unauthorized access, alteration or disclosure.
If you enable optional analytics, website and shopping activity is measured through Google Analytics, Google Merchant Center and Shopify checkout analytics. Our shared Google tag sends page views and engagement to Analytics and Merchant Center. The separate advertising choice permits Meta measurement on this website and Shopify checkout marketing and data sharing with connected advertising services, including Meta and Google. Shared activity can include product and checkout events, order value and currency, and browser and cookie identifiers. Meta checkout measurement needs both choices enabled. These choices do not subscribe you to messages. See our Cookie Policy for the purposes, checkout limits and how to withdraw a choice. Optional tracking is not required to shop.
4. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or have any questions about our privacy practices, please contact us at info@dhokrahandicrafts.com.
